Terms of service

Last updated: July 2026

1. Who we are

Calls.app is a browser-based calling service operated by Parrot Mobile, LLC ("we", "us"). These terms govern your use of the Calls.app website and calling services.

By creating an account or placing a call, you agree to these terms.

2. Your account

You must provide a valid email address and keep your password secure. You are responsible for activity on your account.

One account per person. Accounts created to abuse promotional credit may be suspended and the credit removed.

3. Credits and billing

Calls are billed per minute at the rate displayed for the destination at the time of the call. Rates may change as underlying carrier costs change; the rate shown when you place a call is the rate you pay.

Purchased credits do not expire. Promotional credit (including signup credit) has no cash value, is non-refundable, and may carry additional conditions.

Unused purchased credit may be refunded at our discretion within 30 days of purchase, less any usage.

4. Acceptable use

Calls.app is for lawful, person-to-person communication. You may not use the service for spam, robocalling, auto-dialing, telemarketing, caller ID spoofing of numbers you do not control, fraud, harassment, or reselling.

Caller ID: you may only present phone numbers that you own or are authorized to use. We may require verification before enabling a custom caller ID.

We may suspend or terminate accounts that violate these rules, with any remaining promotional credit forfeited.

5. No emergency calling

Calls.app does not support emergency calls (such as 911, 112, or 999). Do not rely on Calls.app to contact emergency services. Always keep an alternative means of calling emergency numbers.

6. Service quality

Calls travel over the public internet, so quality depends on your connection. We work hard to keep the service reliable, but it is provided "as is" without warranties of uninterrupted availability.

7. Liability

To the maximum extent allowed by law, our total liability for any claim related to the service is limited to the amount of credit in your account at the time the claim arose.

8. Changes

We may update these terms from time to time. Material changes will be announced by email or in the app before they take effect. Continuing to use the service after changes take effect means you accept the updated terms.

9. Contact

Questions about these terms? Email us at [email protected].